At BoardLabs, we’ve made the process of repairing your devices seamless and reliable. Whether you’re a repair shop outsourcing complex logic board repairs or an individual with a damaged device, our step-by-step process ensures a smooth experience from start to finish.
1. Request a Quote
Start by filling out our online form, providing details about your device and the issue. We’ll assess the information and send you a transparent, no-obligation quote.
2. Receive Your Shipping Label
Once you accept the quote, we’ll send you a prepaid shipping label. No need to worry about complicated logistics – just print the label and prepare your device for shipping.
3. Pack Your Device Securely
Follow our packing guide (below) to ensure your device is safely protected during transit. Proper packing helps prevent further damage and ensures we can begin repairs as soon as it arrives.
4. Ship It to Us
Drop your packaged device off at any courier location, using the prepaid shipping label provided. Once we receive your device, our expert technicians will immediately begin diagnostics and repairs.
5. Expert Repair & Testing
Our skilled team will diagnose and repair your device using advanced tools and techniques. We perform rigorous quality testing to ensure your device is fully restored before returning it to you.
6. Fast Return Shipping
Once repairs are complete, we’ll ship your device back to you promptly, fully repaired and ready for use.
Packing Guide: Ensuring Safe Delivery
To protect your device during transit, please follow these simple steps:
- Power Off the Device: Make sure your device is completely powered off before packing.
- Remove Any Accessories: Do not include accessories like cases, chargers, or SIM cards, unless they are directly related to the issue.
- Use Protective Packaging:
- Wrap your device in bubble wrap or foam to provide cushioning.
- Place it in a small, sturdy box that fits snugly but allows for some padding.
- Avoid loose packaging inside the box that could allow the device to shift during shipping.
- Seal the Box Securely: Use packing tape to seal all sides of the box to ensure it stays closed during transit.
- Attach the Shipping Label: Print and securely tape the prepaid shipping label to the outside of the box.
By following this guide, you can ensure your device arrives safely for repair. Our team is committed to making the repair process easy, efficient, and trustworthy. If you have any questions or need assistance at any step, feel free to reach out to us.
[Request a Quote] to get started today!